Frequently Asked Questions

General

Is there an On Site coordinator?

Yes. Our rental fees include an on site coordinator to help facilitate your event. You will meet with a coordinator throughout your planning process to ensure that when the day of your event arrives, you'll all be on the same page. 

When can I tour a facility?

Venue tours are available by appointment only. Please see the venue pages to fill out a request for information and to schedule a walk through. 

Are the venues handicap accessible?

Yes. Each venue has an elevator that goes to all levels of the building. 

Which venue do you recommend for holiday parties? Weddings? Etc?

Non-Ticketed Events

What is a Non-Ticketed event?

We consider a Non-Ticketed event to be anything where your guests receive a private invitation and a ticket is not required for entry. Examples are things like weddings, private dinners, or awards ceremonies where only people in your family, or involved in your organization will attend.
 

Why does this matter?

To streamline processes and provide you with the best service possible, we handle our ticketed and non-ticketed events differently. Although we treat each event with the same degree of care, we will assign your event to a different staff member depending on whether or not your event is ticketed, so that they can use their expertise to give you the best service and recommendations.
 

I'm not sure whether my event is Ticketed or not. What should I do?

Fill out the form with as much detail as you can and we will follow up with you to provide a recommendation.